This page outlines the billing terms and conditions that govern payment, order processing, and billing aspects of your transactions on our website. By making a purchase and using our services, you agree to comply with these terms.

1. Payment Methods

We accept various payment methods, including credit cards. Please ensure that your payment details are accurate and up to date when making a purchase.

2. Order Processing & Billing

  • Once you place an order, we will process it promptly.
  • You will receive an order confirmation email with purchase details and billing summary.
  • Your credit card or other payment method will be charged at the time of order placement.

3. Billing Information

You are responsible for providing accurate and complete billing information, including:

  • Name
  • Billing address
  • Payment details

If you need to update or correct your billing information, please notify us as soon as possible to avoid disruptions in the billing process.

4. Refunds & Returns

If you are not satisfied with your purchase, please refer to our Return & Refund Policy for instructions on how to initiate a return and request a refund.

5. Order Cancellations

  • If you wish to cancel an order, contact our customer support team as soon as possible.
  • We will do our best to accommodate your request.
  • Orders that have already been processed or shipped may not be eligible for cancellation.

6. Price Changes

  • While we strive for accurate pricing, errors may occur.
  • In such cases, we reserve the right to correct pricing errors and modify the order accordingly.
  • If a price change affects your order, we will notify you and provide options to either:
    • Proceed with the updated order
    • Cancel the order for a full refund

7. Shipping & Handling

  • Shipping and handling fees are calculated based on:
    • Shipping destination
    • Package weight
    • Selected shipping method
  • These fees will be added to your total order amount during checkout.
  • Please review our Shipping Policy for details on:
    • Shipping options
    • Estimated delivery times
    • Tracking information

8. Taxes

  • Applicable taxes (e.g., sales tax, VAT) will be added to your order based on local laws and regulations of your shipping address.
  • The total tax amount will be included in your final billing total.

9. Warranties

  • Product warranties, if applicable, are provided by the manufacturer or as specified in the product description.
  • For warranty details, please refer to the product information or contact our customer support team for assistance.

10. Product Descriptions

  • We strive to provide accurate and detailed product descriptions.
  • However, we cannot guarantee that all descriptions are entirely free from errors.
  • If you have any questions about a product, please contact us before making a purchase for clarification.

11. Contact Us

If you have any questions or concerns regarding our Billing Terms & Conditions, feel free to contact our customer support team:

Email: [email protected]

We are here to assist you and ensure a smooth and secure billing experience with Taiwanyoyo.